Quality
Our Commitment to Quality
We highly believe that quality is defined as continuously meeting or exceeding our clients’ requirements. The quality system at Knight Piésold incorporates a rigorous set of procedures, standards and operating practices based on internationally recognized quality assurance models. Our clients take confidence from our auditable system that ensures a thorough review and approval process is applied throughout the project. A few of the key quality commitments Knight Piésold assures include:
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Understanding and establishing our clients’ aims and objectives upfront
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Maintaining and encouraging open communication throughout project development
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Keeping our clients informed and abreast of required changes to scope, and confirming these changes prior to initiating the work
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Ensuring project inputs undergo sufficient and appropriate review prior to use
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Ensuring work is reviewed by an appropriately qualified peer reviewer
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Ensuring calculation files are prepared and reviewed to professional standards
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Insisting that quality records for review and approval, and documentation for the project are complete and accessible
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Releasing documents that are appropriately revised, reviewed and approved
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Providing clients the opportunity to regularly assess our performance and recommend ways to improve our ability to meet their needs
